Privacy policy

Privacy Policy

Effective Date: January 1, 2026

Smoke Culture USA ("we," "us," or "our") is committed to protecting the privacy of our customers. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases.

Information We Collect

Personal Information: When you place an order or create an account, we may collect your name, email address, shipping and billing address, phone number, and payment information.

Age Verification Data: Because we sell age-restricted products, we collect date of birth or other verification data to confirm that all customers are 21 years of age or older, as required by law.

Automatically Collected Information: We may automatically collect certain information when you visit our site, including your IP address, browser type, operating system, referring URLs, and browsing behavior through cookies and similar technologies.

How We Use Your Information

We use the information we collect to:

Process and fulfill your orders.
Verify that you meet the minimum age requirement of 21 years.
Communicate with you about orders, promotions, and customer service inquiries.
Improve our website, product offerings, and customer experience.
Comply with legal obligations and enforce our Terms of Service.
Detect and prevent fraud or unauthorized activity.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

Service providers who assist with payment processing, shipping, and website hosting.
Law enforcement or regulatory agencies when required by law or to protect our rights.
Business partners in connection with a merger, acquisition, or sale of assets (you will be notified of any such change).

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. You can manage cookie preferences through your browser settings. Disabling cookies may affect certain site functionality.

Data Security

We implement reasonable technical and organizational security measures to protect your personal information. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict the processing of your personal information. To exercise these rights, please contact us at the information provided below.

Children's Privacy

Our website and products are intended exclusively for individuals who are 21 years of age or older. We do not knowingly collect personal information from anyone under the age of 21. If we become aware that we have collected information from a minor, we will take steps to delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically.